How long does a custom order take?

Most custom orders take 3-6 weeks from design approval to completion. Timeline depends on project complexity and current workload. Rush orders may be available for an additional fee.

Do you ship nationwide?

Yes! We carefully package and ship all products nationwide. Shipping costs are calculated based on size, weight, and destination. Local pickup is also available by appointment.

How do I choose the right wood for my project?

We're happy to help! Cherry offers warm reddish tones, maple provides a light contemporary look, and walnut delivers rich dark elegance. We can provide recommendations based on your intended use and aesthetic preferences.

What's your pricing structure?

Pricing varies based on wood type, size, complexity, and customization. Starting prices are listed on product pages, but we provide detailed quotes after discussing your specific requirements. No obligation to proceed after receiving a quote.

How do I care for my wooden products?

Care instructions are provided with every purchase. Generally, wipe with a damp cloth and periodically treat with appropriate oils or waxes. Kitchen boards should be hand-washed and oiled regularly. Avoid prolonged water exposure and extreme temperature changes.

Do you offer repairs or refinishing?

​Yes! We can repair or refinish pieces we've created. Contact us with photos and details, and we'll provide recommendations and pricing.